Frequently Asked Questions

Standard Shipping: $9.99 (3–7 business days)

Express Shipping: $19.99 (1–3 business days)

Same Day Delivery: $25 (available in select metro areas)

Free shipping on all orders over $150!

Currently we ship within Australia only. International shipping is coming soon — follow us on Instagram @mookiau for updates.

Standard orders are dispatched within 1–2 business days. You'll receive a tracking number via email once your order ships. Express orders are prioritised for next-day dispatch.

We offer a 30-day free returns policy. If you're not happy with your purchase, simply contact us at hello@mooki.com.au and we'll arrange a return or exchange.

Items must be unused and in original packaging.

Email us at hello@mooki.com.au with your order number and reason for return. We'll send you a prepaid return label within 24 hours.

Mooki bottles feature the world's first Snap-On Cap — a patented design that makes one-handed assembly a breeze. No more fumbling with tiny parts at 2 a.m.

All bottles are also anti-colic, BPA-free, and designed to grow with your baby from newborn through toddler.

Yes! All Mooki bottles and accessories are top-rack dishwasher safe. We recommend placing them on the top rack to protect the printed designs. They can also be sterilised in standard steam sterilisers.

Our bottles come in 150ml (perfect for newborns) and 250ml (ideal from 3+ months). Both sizes use the same teats and caps, so you only need one system.

Slow Flow: Newborn – 3 months
Medium Flow: 3 – 6 months
Fast Flow: 6+ months
Straw Teat: 12+ months (for straw cup conversion)

Every baby is different — if your little one seems frustrated, try the next flow up.

Absolutely. All Mooki products are made from BPA-free, food-grade materials. Your baby's safety is our top priority.